Careers

JOIN THE LUCKY STRIKE FAMILY

Career Opportunities
Are you looking for your career to reach new heights? Here at Lucky Strike we’re looking for innovative, talented, and energetic individuals to join our family. We have outstanding opportunities for those who thrive in a fast-paced creative environment.

We are interested in hearing about your talent and experience. Email jobs@bowlluckystrike.com to inquire about a position.

Event Sales Manager for:

Bethesda, MD

ESSENTIAL RESPONSIBILITIES

The Event Sales Manager’s duties include the following but are not limited to:

  • The Event Sales Manager is responsible for increasing event sales revenue by following Lucky Strike’s Sales Standards & Expectations, including: executing outbound sales call requirements to drive awareness, implementing lead generating strategies; identifying and pursuing target markets by monitoring venue and community demographics.
  • Manage event administrative requirements and logistics by developing and adhering to any contracts and confirmed agreements. Work with internal departments and outside vendors and following up to ensure that corporate standards of quality and service are met.
  • Maintaining a close working relationship with each event host. Including but not limited to: meeting and greeting the event organizer, following up with the event hosts to ensure satisfaction and maximize referrals.
  • Execute the specific marketing plan approved by the Corporate Marketing Team, including prospecting events and open houses.

A successful candidate would possess the following:

  • 3 to 5 years of related experience in sales preferably in hospitality/service/event/catering industry, or equivalent combination of education and work experience.
  • Strong sales skills required including experience with prospecting, cold calls, and negotiating skills.
  • Proficient in computer software including Microsoft Office and CRM
  • Strong leadership and people skills, plus the ability to build and foster a team environment

 Interested? Apply at jobs@bowlluckystrike.com with your resume.

 Assistant General Manager for:

Denver, CO

Houston, TX:

ESSENTIAL RESPONSIBILITIES

The Assistant General Manager’s duties include the following but are not limited to:

People

  • Ensuring guest experience and satisfaction.
  • Ensures the highest quality product that meets all Lucky Strike standards and our guest’s expectations.
  • Oversees the recruitment and hiring of the venue team to Lucky Strike’s standards.
  • Oversees in conjunction with the General Manager, the recruitment and hiring of the venue management team.
  • Adheres to and maintains Lucky Strike’s training procedures and standards.
  • Ensures that all team members are successfully trained.
  • Oversees the ongoing training and development of the unit level management team members and has the ability to recognize individual’s strengths and weaknesses.
  • Maintains an “Open Door” policy. Conducts staff meetings at regular intervals. Ensures daily shift meetings and communication secessions occur.
  • Ensures a positive and creative work environment for all team members and management.
  • Facilitates proper communication between all departments. Provides proper coaching and counseling to the venue team.
  • Enforces responsible alcohol service management, practices and training.

Financial Management

The Assistant General Manager assists the General Manager in all facets of the venue operation in regards to financial management, specifically:

  • Participates in preparing annual budget
  • Ensures that venue budgetary goals are meet
  • Participates in developing long and short term plans for revenue growth and cost control increases
  • Works in conjunction with the General Manager to build the business through community involvement, marketing and networking
  • Ensures that Food and Beverage COS, Controllable expenses and labor costs are within budgetary guidelines
  • Ensures systems are in place and adhered to for all cost controls and inventories
  • Monitors labor cost and team member’s scheduling process to ensure budgetary goals are met while maintaining appropriate staffing levels to ensure quality guests experience
  • Ensures proper cash handling procedures are followed
  • All financial reporting is produced in a timely, accurate and thorough manner that meets Lucky Strike’s accounting standards
  • Oversees and participants in the physical inventory process
  • Assists General Manger with the venue forecasting process

Venue Vibe and Ambience

  • Responsible for the upkeep of the physical elements and atmosphere of the venue. Music, lighting, temperature, cleanliness, line of sight, repair and maintenance of the FFE, safety of guest and the team AND creating an exciting environment with joyful energy.
  • Ensure that “Proven Programs” are in place and used to Lucky Strike standards.
  • Ensures that all Lucky Strike marketing and promotional programs are implemented and executed to company standards.
  • Quarterly Operating Plans are established and goals are met.
  • Venue Inspections are at or above company standards. Substandard items are addressed and corrected in a timely manner.

Leadership Qualities

  • Initiative /Action orientated
  • Working relationships
  • Accountability / Follow up
  • Judgment / Analysis / Decisiveness
  • Communication Skills (written / verbal)
  • Manageability
  • Development (self and subordinates)
  • Entrepreneurial spirit / Creativity
  • Professionalism

A successful candidate would possess the following:

  • High school diploma required, College preferred. Associate’s degree or equivalent from a two-year college or technical school.
  • Minimum 3 to 5 years management experience in the Hospitality and / or Entertainment industry.
  • Equivalent combination of the education and experience.
  • Base knowledge of Legal and HR issues with regard to the hospitality industry. Federal, state and local laws regarding liquor, labor and health codes / statues.
  • Computer literate.

Interested? Apply at jobs@bowlluckystrike.com with your resume.

Associate Event Sales Manager for:

Bethesda, MD

West Nyack, NY

ESSENTIAL RESPONSIBILITIES

The Associate Event Sale Manager’s duties include the following but are not limited to:

  • Under the direction of management, increase youth and small party event sales revenue by following Lucky Strike’s Sales Standards & Expectations, including: following-up on sales leads, executing sales call requirements to drive awareness; identifying and pursuing target markets by monitoring venue and community demographics.
  • Assist Sales Team in managing event administrative requirements and logistics by developing and adhering to any contracts and confirmed agreements. Work with internal departments and outside vendors and following up to ensure that corporate standards of quality and service are met.
  • Coordinating all aspects of the event details per the client’s requests.
  • Answering phones for the Sales Department and assisting with basic inquires.

 A successful candidate would possess the following:

  • 1-2 years of related experience in sales preferably in hospitality/service/event/catering industry, or equivalent combination of education and work experience.
  • Strong communication and organizational skills
  • Proficient in computer software including Microsoft Office
  • Strong leadership and people skills, plus the ability to build and foster a team environment

Interested? Apply at jobs@bowlluckystrike.com with your resume.

Executive Chef for:

Washington, DC

ESSENTIAL RESPONSIBILITIES

The Executive Chef’s duties include the following but are not limited to:

  • Oversee the day-to-day culinary operations and activities of the facility
  • Maintain operational control of purchasing, receiving, purveyor lists, and inventory of all kitchen items
  • Monitor performance of staff and ensure all procedures are completed to the department standards
  • Provide employees and staff with proper training and monitoring to maintain cleanliness, sanitation and organization along with the safety of all work areas

A successful candidate would possess the following:

  • Executive Chef must have a minimum of 5 years’ experience in high volume full service or quality dining restaurant
  • Candidates must have experience working in a high volume concept
  • Must be able to work nights, weekends and holidays
  • Proven leadership skill with the ability to motivate and manage all levels of staff
  • Banquet experience necessary
  • Experience working for a national chain restaurant a plus.

Interested? Apply at jobs@bowlluckystrike.com with your resume.

Food & Beverage Manager for:

Philadelphia, PA

West Nyack, NY

Bethesda, MD

Phoenix, AZ

ESSENTIAL RESPONSIBILITIES

The Food and Beverage Manager’s duties include the following but are not limited to:

GUESTS

  • Ensuring guest experience and satisfaction. Provides direction, motivation and coaching along with coordination to ensure that the proper level of service is provided to all guests.
  • Ability to engage guests in a consistent manner.
  • Ensures the highest quality product that meets all Lucky Strike standards and our guest’s expectations.
  • Understands and supports Special Events and Parties.

TEAM MEMBERS

  • Adheres to and maintains Lucky Strike’s training procedures and standards.
  • Ensures that all team members are successfully trained.
  • Communication to team members is in a consistent and professional manner to ensure team is knowledgeable of pertinent information necessary to maintain Lucky Strike standards and successfully accomplish their job duties.

FINANCIAL MANAGEMENT

The Food and Beverage Manager supports the General Manager and the AGM in all facets of the venue operation in regards to financial management, specifically:

  • Ensures that venue budgetary goals are meet
  • Works in conjunction with the GM and AGM to build the business through community involvement, marketing and networking
  • Ensures that Food and Beverage COS, Controllable expenses and labor costs are within budgetary guidelines
  • Monitors labor cost on a pre-shift bases along with team member’s scheduling process to ensure budgetary goals are met while maintaining appropriate staffing levels to ensure quality guest experience
  • All financial reporting is produced in a timely, accurate and thorough manner that meets Lucky Strike’s accounting standards

A successful candidate would possess the following:

  • Minimum 3 years management experience in the Hospitality and/or Entertainment industry
  • Basic knowledge of bowling machinery a plus
  • 2 to 4 years prior service related or culinary background, or supervisory role in a high-volume food and beverage establishment.
  • Equivalent combination of the education and experience.
  • Base knowledge of Legal and HR issues with regard to the hospitality industry. Federal, state and local laws regarding liquor, labor & health codes and statues.
  • Responsible Alcohol Management & “TIPS” training.
  • Basic “POS” knowledge
  • Computer literate.

Interested? Apply at jobs@bowlluckystrike.com with your resume.

A-Mechanic for:

Novi, MI

ESSENTIAL RESPONSIBILITIES:

The A-Mechanic’s duties include the following but are not limited to:

  • Efficient and prudent procurement of replacing bowling equipment parts.
  • Maintaining and replenishing correct parts inventory by recording machine repairs and parts used.
  • After obtaining final approvals, coordinate all repairs and replacements, from the general manager or mechanical operations director.
  • Scheduling labor hours and managing the daily activity of at least 2 mechanical staff members or equivalent. Responsible for performance management and employee relations of technical staff.
  • Reports to the general manager.
  • Participates in the day-to-day management of the club from a technical perspective.
  • Performs management tasks necessary to contribute to the efficient operation of the club.
  • Abides by, maintains and trains all technical staff in machine area safety procedures and standards of operations.
  • Ensures that employees are following safe working practices and have a working knowledge of all safety practices and procedures.
  • Identifies repairs needed on malfunctioning bowling equipment.
  • Directs employees in maintenance and repair of machinery and equipment.
  • Assists employees in diagnosing malfunctioning equipment based on observation and the application of knowledge and experience.
  • Trains B- mechanics and pinchasers in bowling equipment and building maintenance according to company procedures and manuals.
  • Ensures that the workshop and machine area is clean and organized at all times, e.g. workbench, work area, service aisle, etc.
  • Initiates, schedules, follows and updates the preventive maintenance system for all club equipment (as posted, daily, weekly, monthly, quarterly and annually).
  • Other duties may be assigned.

A successful candidate would possess the following:

  • Two or more years related experience on Brunswick A-2 machines; or equivalent combination or education and experience.
  • Knowledge and understanding of OSHA safety practices/procedures
  • Able to lift, push, and pull up to 50 pounds
  • Ability to work in an environment with high noise levels
  • Regular use of hands and fingers, tools, or controls; reach with hands and arms
  • Open availability, including weekend nights and holidays
  • Able to communicate in a clear and professional manner
  • Works well with others and constructively lead/supervise employees
  • Reliable, Trustworthy, Accountable and has a passion for customer service

Interested? Apply at jobs@bowlluckystrike.com with your resume.

General Manager for:

Albany, NY

ESSENTIAL RESPONSIBILITIES:

The General Manager’s duties include the following but are not limited to:

Guests

  • Ensuring guest experience and satisfaction.
  • Ensures the highest quality product that meets all Lucky Strike standards and our guest’s expectations.
  • Responsible for ensuring that all staff and management team members make guest experience their number one priority through leadership by example.
  • Defuses and resolves guest experience issues in a positive, professional and timely manner.
  • Shopper Reports are at or above company standards. Substandard performance is addressed and corrected immediately. Lucky Strike standard is 90 or above on a consistent basis.
  • Ensures that “Special Events’ and “Parties” are executed to Lucky Strike’s standards in regards to set up and presentation, staffing levels, service expectations, and food quality/quantity.
  • Enforces responsible alcohol service practices. Requires appropriate training for all managers and team members who are involved with or responsible for alcohol service.

Team Members

  • Oversees the recruitment and hiring of all the venue’s hourly team members to Lucky Strike’s standards.
  • Oversees the recruitment and hiring of all the venue management team.
  • Adheres to and maintains Lucky Strike’s training procedures and standards.
  • Ensures that all team members are successfully trained.
  • Oversees the ongoing training and development of the entire management team and has the ability to recognize individual’s strengths and weaknesses.
  • Use of job descriptions as a hiring and development guide.
  • Maintains an “Open Door” policy. Conducts staff meetings at regular intervals. Ensures daily pre-shift meetings and communication secessions occur.
  • Ensures a positive and creative work environment for all team members and management.
  • Responsible to see that the venue is properly staffed at all times.
  • Enforces established safety practices for the venue.
  • Facilitates proper communication between all departments. Provides proper coaching and counseling to the venue team. Ensures that all pertinent information that is necessary for the team to successfully perform their job duties is communicated to them in a timely manner.
  • Responsible to conduct weekly manager’s meetings.
  • Ensures that monthly individual “one on one” development meetings with all managers occur.
  • Conducts quarterly meeting with venue training team.

Financial Management

  • Responsible for the financial health of the venue.
  • Participates in preparing the venue’s annual budget.
  • Ensures that venue budgetary goals are met.
  • Responsible to develop short and long term plans for revenue growth and cost control reductions.
  • Works to build the business through community involvement, marketing and networking.
  • Ensures that Food and Beverage COS, Controllable expenses and labor costs are within budgetary percentage guidelines.
  • Ensures systems are in place and adhered to for all cost controls and inventories.
  • Ensures that the venue “Sales Journal” is updated and accurate. Forecasting is performed accurately and consistently.
  • Approves venue purchases and oversees proper invoice coding. Ensures that AP is processed on a timely basis.
  • Monitors labor cost and team member’s scheduling process to ensure budgetary goals are met while maintaining appropriate staffing levels to ensure quality guests experience.
  • Ensures proper cash handling procedures are followed. Safe counts and petty cash policies are followed.
  • Ensures that all financial reporting is produced in a timely, accurate and thorough manner that meets Lucky Strike’s accounting standards.
  • Ensures that the venue management team is knowledgeable of the venue financial performance, budgets and goals. Teaches and develops the management team in regards to financial management.
  • Oversees and participates in the physical inventory process. Prepares the bi-weekly COGS report in a timely and accurate manner.
  • Collaborates with Home Office Accounting Manager on period P&L review calls.
  • Party & Special Events costs are at budgetary goals.
  • Produces monthly highlight report.
  • Responsible to create and develop venue programming that is financially responsible, generates content and energy and improves the brand.

Venue Vibe and Ambience

  • Responsible for the upkeep of the physical elements and atmosphere of the venue. Music, lighting, temperature, cleanliness, line of sight, repair and maintenance of the FFE, safety of guest and the team AND creating an exciting environment with joyful energy.
  • Ensure that “Proven Programs” are in place and used to Lucky Strike standards. Weekly tracking and reporting is accurate and timely.
  • Ensures that all Lucky Strike marketing and promotional programs are implemented and executed to company standards.
  • Venue Inspections are at or above company standards. Substandard items are addressed and corrected in a timely manner.

General Requirements

  • Quarterly Operating Plans are established and goals are met.
  • Responsible to establish and maintain positive working relations with local and state regulatory agencies and officials. (Police, Fire, Health Department, Mayors, County Commissioners, State Alcohol Beverage Control and Landlords).
  • Responsible to resolve and / or correct issues that arise with regulatory agencies in a timely, professional manner.
  • Communication: Bad news, along with good news, is communicated in a timely manner up the chain of command or to the appropriate home office department.
  • Maintains a positive working relationship with all home office department heads and their teams. Responds in an appropriate timeframe and manner to inquiries and issues. Strives to resolve in a positive, constructive manner.
  • Responsible to make decision based on what is good for the overall make up of the whole business. The business being the entire spectrum of people, integrity and profits.
  • Responsible to be a good citizen of and to the community that we live and work in.
  • Actively involved in the community that Lucky Strike resides in through charity work, associations, organizations, schools and community outreach to create goodwill and to give back.

Leadership Qualities

  • Initiative /Action orientated
  • Positive Working relationships
  • Accountability / Follow up
  • Judgment / Analysis / Decisiveness
  • Strong Communication Skills (written / verbal)
  • Manageability
  • Development (self and subordinates)
  • Entrepreneurial spirit / Creativity
  • Professionalism
  • Mentorship /Teacher

A successful candidate would possess the following:

  • Minimum 5 years of successful management experience in the Hospitality, Restaurant and/or Entertainment industry.
  • Successful track record of managing a high volume, multi-faceted and fast paced operation.
  • Strong financials and P&L responsibilities experience. Budgeting knowledge and experience.
  • Base knowledge of Legal and HR issues with regards to the hospitality industry. Federal, state and local laws regarding liquor, labor and health codes / statutes.
  • Proficient with Microsoft Suite including: Outlook, Excel and Word.

Interested? Apply at jobs@bowlluckystrike.com with your resume.

 

Lucky Strike Entertainment is an Equal Opportunity Employer.

*As an equal opportunity employer, Lucky Strike is passionate about hiring a diverse workforce & sustaining an inclusive culture. Lucky Strike does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state and local laws.