Careers

Date Posted or Updated: 5/18/18

JOIN THE LUCKY STRIKE FAMILY

Career Opportunities
Are you looking for your career to reach new heights? Here at Lucky Strike we’re looking for innovative, talented, and energetic individuals to join our family. We have outstanding opportunities for those who thrive in a fast-paced creative environment.

We are interested in hearing about your talent and experience. Email jobs@bowlluckystrike.com to inquire about a position.

Help Desk Level 1 for:

Home Office, Sherman Oaks, CA

ESSENTIAL RESPONSIBILITIES

The Help Desk Level 1’s duties include the following but are not limited to:

  • Provide end-user support and training, resolving technical issues quickly and document solutions as needed
  • Perform configuration, new installation, maintenance, and upgrades of workstations, mobile devices, printers, faxes and copiers (hardware & software)
  • Answer internal inquiries and troubleshoot software and hardware failures telephonically
  • Install and support LANs, WANs, network segments, Internet, and intranet systems
  • Assign routing protocols and routing table configuration
  • Maintain network servers such as file servers, VPN gateways, and intrusion detection systems for the integrity of the network, server deployment, and security
  • Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches
  • Maintain accurate records of IT Assets deployed and in-stock
  • Familiar with military grade encryption devices

A successful candidate would possess the following:

  • 1+ years’ of relevant Help Desk experience in a high volume, fast-paced environment
  • Bachelor’s degree in Computer Information Systems or equivalent experience
  • Strong working knowledge of all recent versions of Apple and Windows Operating Systems
  • Experience supporting Apple Macintosh and Windows machines
  • Fluency in Apple and Windows hardware and software installation, configuration, and troubleshooting
  • Regularly required to sit and use hands to finger, or feel and talk or hear. Occasionally required to stand; walk and reach with hands and arms
  • Able to lift, push, and pull up to 50 pounds
  • Flexible to work weekends and ability to work hours that exceeds 8 hours per day and/or 40 hours per week and on call, especially during peak activity periods
  • Ability to manage tickets, work, and time with minimal supervision
  • Proven organizational, customer service, and communication skills, both written and verbal; ability to manage user expectations appropriately and proactively
  • Solid analytical, research, and problem solving abilities

Interested? Apply at jobs@bowlluckystrike.com with your resume.

 

Event Sales Manager for:

Los Angeles, CA

ESSENTIAL RESPONSIBILITIES

The Event Sales Manager’s duties include the following but are not limited to:

  • The Event Sales Manager is responsible for increasing event sales revenue by following Lucky Strike’s Sales Standards & Expectations, including: executing outbound sales call requirements to drive awareness, implementing lead generating strategies; identifying and pursuing target markets by monitoring venue and community demographics
  • Manage event administrative requirements and logistics by developing and adhering to any contracts and confirmed agreements. Work with internal departments and outside vendors and following up to ensure that corporate standards of quality and service are met
  • Maintaining a close working relationship with each event host. Including but not limited to: meeting and greeting the event organizer, following up with the event hosts to ensure satisfaction and maximize referrals
  • Execute the specific marketing plan approved by the Corporate Marketing Team, including prospecting events and open houses

A successful candidate would possess the following:

  • 3 to 5 years of related experience in sales preferably in hospitality/service/event/catering industry, or equivalent combination of education and work experience
  • Strong sales skills required including experience with prospecting, cold calls, and negotiating skills
  • Proficient in computer software including Microsoft Office and CRM
  • Strong leadership and people skills, plus the ability to build and foster a team environment

Interested? Apply at jobs@bowlluckystrike.com with your resume.

 

Associate Event Sales Manager for:

Manhattan, NY

ESSENTIAL RESPONSIBILITIES

The Associate Event Sales Manager’s duties include the following but are not limited to:

  • Under the direction of management, increase youth and small party event sales revenue by following Lucky Strike’s Sales Standards & Expectations, including: following-up on sales leads, executing sales call requirements to drive awareness; identifying and pursuing target markets by monitoring venue and community demographics.
  • Assist Sales Team in managing event administrative requirements and logistics by developing and adhering to any contracts and confirmed agreements. Work with internal departments and outside vendors and following up to ensure that corporate standards of quality and service are met.
  • Coordinating all aspects of the event details per the client’s requests.
  • Answering phones for the Sales Department and assisting with basic inquires.

A successful candidate would possess the following:

  • 1-2 years of related experience in sales preferably in hospitality/service/event/catering industry, or equivalent combination of education and work experience.
  • Strong communication and organizational skills
  • Proficient in computer software including Microsoft Office
  • Strong leadership and people skills, plus the ability to build and foster a team environment

Interested? Apply at jobs@bowlluckystrike.com with your resume.

 

Front Of House Manager for:

Honolulu, HI

Philadelphia, PA

West Nyack, NY

ESSENTIAL RESPONSIBILITIES

The Food and Beverage Manager’s duties include the following but are not limited to:

GUESTS

  • Ensuring guest experience and satisfaction. Provides direction, motivation and coaching along with coordination to ensure that the proper level of service is provided to all guests.
  • Ability to engage guests in a consistent manner.
  • Ensures the highest quality product that meets all Lucky Strike standards and our guest’s expectations.
  • Understands and supports Special Events and Parties.

TEAM MEMBERS

  • Adheres to and maintains Lucky Strike’s training procedures and standards.
  • Ensures that all team members are successfully trained.
  • Communication to team members is in a consistent and professional manner to ensure team is knowledgeable of pertinent information necessary to maintain Lucky Strike standards and successfully accomplish their job duties.

FINANCIAL MANAGEMENT

The Food and Beverage Manager supports the General Manager and the AGM in all facets of the venue operation in regards to financial management, specifically:

  • Ensures that venue budgetary goals are meet
  • Works in conjunction with the GM and AGM to build the business through community involvement, marketing and networking
  • Ensures that Food and Beverage COS, Controllable expenses and labor costs are within budgetary guidelines
  • Monitors labor cost on a pre-shift bases along with team member’s scheduling process to ensure budgetary goals are met while maintaining appropriate staffing levels to ensure quality guest experience
  • All financial reporting is produced in a timely, accurate and thorough manner that meets Lucky Strike’s accounting standards

A successful candidate would possess the following:

  • Minimum 3 years management experience in the Hospitality and/or Entertainment industry
  • Basic knowledge of bowling machinery a plus
  • 2 to 4 years prior service related or culinary background, or supervisory role in a high-volume food and beverage establishment.
  • Equivalent combination of the education and experience.
  • Base knowledge of Legal and HR issues with regard to the hospitality industry. Federal, state and local laws regarding liquor, labor & health codes and statues.
  • Responsible Alcohol Management & “TIPS” training.
  • Basic “POS” knowledge
  • Computer literate.

Interested? Apply at jobs@bowlluckystrike.com with your resume.

 

Sous Chef for:

Denver, CO

Los Angeles, CA

ESSENTIAL RESPONSIBILITIES

The Sales Administrative Assistant’s duties include the following but are not limited to:

  • Effectively manage costs and labor on a shiftily basis
  • Maintain Lucky Strike standards and specifications related to food preparations and food handling on a daily basis as stated in the recipe and plating books
  • Responsible for compliance with all environmental and health board requirements related to preparation and service of food and beverages
  • Maintain safety and sanitation standards
  • Ordering of all food and bar product
  • Scheduling of all kitchen staff
  • Daily systems implemented and followed (i.e.: line check, rosters, prep lists, daily menu item report, etc.)
  • Sanitation monitor
  • Weekly kitchen walk-thru, create daily awareness & cleaning schedule
  • Responsible for the development of kitchen staff
  • Manages staff relations
  • Assures staff morale is maintained at the highest level

GUEST SERVICE:

  • Ensure the highest level of quality product and service
  • Execution off all menu categories and specific recipes for each item including timing, quality, temperature, portion control, presentation, etc.

A successful candidate would possess the following:

  • Minimum 3 years of experience in high-volume full service or casual dining/quality dining restaurant
  • Proven leadership skills with the ability to motivate and mange staff
  • Ability to function in a team oriented environment
  • Organizational skills
  • Strong verbal communication

Interested? Apply at jobs@bowlluckystrike.com with your resume.

 

Lucky Strike Entertainment is an Equal Opportunity Employer.

*As an equal opportunity employer, Lucky Strike is passionate about hiring a diverse workforce & sustaining an inclusive culture. Lucky Strike does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state and local laws.